Privacy Policy

Where we use ‘we’, ‘our’ and ‘us’ this refers to White Rose Security Limited (trading as WRS Solutions) registered under this name at Companies House.

Introduction

We aim to make your experience of using our website hassle-free and secure.

In order to do this we have outlined below how our website works, what data we collect from you online, how we use this data, conditions where we may disclose this data to others and how we keep any data held secure.

Collecting Personal Information

In order for us to be able to fulfil a range of services for you online it is sometimes necessary to collect data about you.

Our Legal Basis for Processing Data

At WRS Solutions our legal basis for processing data is legitimate interest and soft opt in. This means we will contact you in cases where we have a legitimate reason to do so (i.e. scheduling your work or  a system service). It does not get used for marketing by WRS or any third-party

The type of personal information we may collect, store online and use includes:

– information that you can provide to us online is your name, phone, email, enquiry;

Using Personal Information

Personal data we receive will be used for the purposes it was provided for including;

– meeting the terms of your order;

– enabling your use of the services available on the website

– to supply you with services to resolve your enquiry through our website

– providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information) E.g Google Analytics

Disclosing Personal Information

We may share your personal data;

– with our manufacturer partners/suppliers where it would be reasonable to do so;

– with a member of our group of companies where it would be reasonable to do so;

– if legally obliged to disclose your personal information;

– in connection with any ongoing or prospective legal proceedings;

– in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

– to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided within this policy, we will not provide your personal information to third parties.

Security of Personal Information

We will make all reasonable effort to ensure your data remains safe by;

– taking all reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information;

– storing all the personal data you provide on our secure servers

Retention

We will retain your personal data for no longer than is necessary and usually no longer than 6 years. (unless otherwise required)

Your Rights

You have a right to access any personal information we have about you. In order to do so you must first submit a Subject Access Request or Freedom of Information Request.

Upon receipt of such a request we will, after confirming your identity, provide all relevant data we may hold on you in the most practical format, unless otherwise stipulated by you and reasonably possible.

We may withhold personal information that you request to the extent permitted by law.

If you instruct us to no longer process your personal data we will do so as quickly as possible. Similarly if you instruct us to destroy any/all of your personal data we may hold we will do so as quickly as possible.

We may withhold personal information that you request to the extent permitted by law.

Cookies

A cookie is a small amount of data that is sent to your web browser and enables us to monitor traffic on our websites, track user journeys and monitor success of email campaigns. You have the option to opt out of cookies via your browser settings, but this may reduce the functionality of what we can offer (i.e Live Chat).

Data Protection Policy (GDPR)

Our data protection policy sets out our commitment to protecting personal data as well as detailing how we implement that commitment with regards to the collection and use of personal data. Find out more about our Data Protection Policy.

ICO Registration

We are registered as a data controller with the Information Commissioner’s Office and our registration number is: Z9713636

Data Protection Officer

Any Data Protection issues can be directed via [email protected] for the attention of Data Protection Officer.

Date of last update: 15/10/2018